1.0
Oct 15, 2017
Former employee, more than 1 year
Charlotte, NC
Recommend
CEO approval
Business Outlook
Pros
None. It was a job.
Cons
Was told to purposefully and wrongfully bill patients. Double and triple billing was the norm. We were told to make sure that there were errors in bills sent to patients. Many times we were instructed to make sure that bill,s were sent prior to insurance payment so Novant would get a much higher amount paid by the patient. This was because we were told that 20% or so of patients just pay their statements and don't check them. This resulted in millions of extra profits for Novant. This is illegal and should be criminal. I left because I wanted no part in this.
