Company policies and management are terrible - Licensed Athletic Trainer Novant Health Employee Review

2.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay for an athletic trainer. Hours and schedule are great for personal life, but that's about it.

Cons

Only way to advance is getting into management, and even then, it depends on who you know and how much they like you. Management also doesn't care how hard you work, they value Press Ganey scores over employee happiness. They will write you up a dozen times for being 1 minute late, but never notice hard work or even work anniversaries. If a patient says anything that's remotely negative about you or resembles a complaint, you have to go through training and make an "action plan" so you can align your behavior with their values. All of it is a joke. Management pushes a completely different set of values than what actually happens in their clinic. STAY AWAY!

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Novant Health Response
1y
We’re sorry to hear that your experience with us didn’t meet your expectations. We aim to create a supportive and positive work environment, and it’s disappointing to learn that we fell short in your case. We take all feedback seriously and would appreciate any further details you can provide so that we can continue to improve. Please feel free to reach out to us at AskHR@novanthealth.org if you’d like to discuss your experience in more depth. We wish you success in your future endeavors.

Explore other reviews about Novant Health

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for Novant has been the best experience. I moved back into leadership after years of having stepped back from leadership due to burnout and frustration. Novant invests more than any company I have seen in both frontline and leader development, with cohesive messaging about priorities. I truly enjoy the teams I work with.

Cons

IT was moved to overseas a few years back. They back-pedaled on this and moved some aspects back to domestic coverage, but overall, I can't see where this improves operational efficiency despite surface level savings.

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Novant Health Response
1w
Thank you for sharing your experience and for your leadership over the past several years. We’re especially grateful to hear that returning to leadership at Novant Health has been such a positive experience. Knowing that our investment in developing both team members and leaders with an emphasis on cultivating a great culture, may have made an impact or may have helped you rediscover some of that joy of leading is incredibly meaningful. We also appreciate your thoughtful feedback regarding operational efficiency and your recognition of programs like Career Connections. Helping team members find the right opportunities to grow and thrive remains a priority, and insights from leaders like you help shape our ongoing efforts. Thank you for all you do to support your team and the patients and communities we serve.
5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience as a Research Assistant at Novant Health. The team was welcoming, collaborative, and supportive of learning. I gained valuable experience in clinical research, data collection, patient interactions, and working alongside healthcare professionals. The environment encouraged professional growth, and I appreciated the opportunity to contribute to meaningful research while developing skills that will benefit my future career in healthcare.

Cons

Depending on the project, the workload could fluctuate, and some tasks were repetitive, such as data entry and documentation. However, these responsibilities are a normal part of research and helped reinforce attention to detail.

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Novant Health Response
1w
Thank you for sharing your experience. We’re so glad to hear your internship gave you the opportunity to learn, grow, and contribute to meaningful research. It’s great to know your team created a supportive environment where you could build new skills and gain hands-on experience alongside healthcare professionals. We also appreciate your thoughtful suggestions around mentorship and professional development. Helping students and early-career professionals build confidence and explore future career opportunities is important to us. Thank you for being part of the Novant Health team, and we wish you all the best in your healthcare journey.
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