Must be able to adapt to change - Customer Care Coordinator Numotion Employee Review

4.0
Apr 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Helping people regain/maintain their mobility and independence. National company with known reputation in the industry. Recent employee incentive programs put into place.

Cons

Constant insurance changes and funding cuts making it difficult to provide services. (Not company fault) Benefits are expensive. Room for advancement minimal. Advancement to management is unlikely. They are willing to to chances on new processes, that generally inhibit the effectiveness; but don’t take chances on their employees.

avatar
Numotion Response
8y
Thank you for your thoughtful review and your 10-year commitment to our customers and team. We appreciate your feedback and are always looking for ways to improve our processes. We will be sure to share your suggestions with our leadership team.

Explore other reviews about Numotion

5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive management, great teamwork, positive culture, making a difference matters.

Cons

Pay, I am severely underpaid for my experience and skills. Have inquired numerous times how to expand my role with no to little follow-through.

1
avatar
Numotion Response
8mo
Thank you so much for taking the time to leave a review! We are so happy to hear about your positive experience, and we thank you for playing such a vital role in making a difference in the lives of our customers!
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with schedule Uncapped Commissions Above-Average PTO 401K with Match Very Fair Car Allowance / Reimbursement

Cons

On the road majority of the day/week Minimal in person interaction with team Too many people involved with orders from start to finish which can cause confusion or miscommunication No incentive when you hit your goal (That’s what I was told). Communication between departments is not great

See reviews by: Helpful|Rating|Date|All