Pros
Free grocery store doughnuts about once a month.
Cons
Company does not care whatsoever about its customers well being. They only do follow up visits if they can bill insurance companies for it. All they care about is the bottom line and padding the upper management's wallets. The management has zero consideration for the customers or lowly workers. They "offer" lots of mandatory overtime. Too bad if you have a family or social life. The managements ends to deflect their problems down the ladder. You'll never get a raise no matter how hard you work. In a review, you'll hear "we're not going to rate you a "10" because a "10" is perfection and we feel everybody has room for improvement. There's no 401k matching. Not even a penny to the dollar. They'll promise bonuses to the employees but they'll never ever materialize. There's simply no future at this company.