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O'Reilly Auto Parts

Is this your company?

All talk--no action. - Team Member--counter/Commercial Driver O'Reilly Auto Parts Employee Review

3.0
Apr 18, 2013
Recommend
CEO approval
Business Outlook

Pros

O'Reilly's has good benefits if you can meet their high sales/productivity standards and stay long enough to get them.

Cons

I was promised training on their Infinity Parts system by the store manager--but got none. I was scheduled to work with customers without adequate training. Customers would ask "why I was helping them" when I didn't know how to use the system. When I asked fellow Team Members for help, I was told to "think about it." How can one think about how to use the system when you haven't been trained?

Explore other reviews about O'Reilly Auto Parts

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good times bad pay okay job

Cons

Bad pay worse management bad customers

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The catalog system is easy to use and technology wise they are pretty up to date, very simple and convenient

Cons

The hours suck, the pay sucks. The company only cares about profit it’s no different from autozone, they are able to sell parts for less compared to Napa because they pay the employees barely above minimum, they don’t like giving raises no matter how hard your work you have to basically be a store manager or higher to get a good pay. They open more stores to make more profit and keep employees at the bare minimum. It sucks working there I think if your ISS, which is wholesale, you can make decent money with that because they give a bigger bonus from the amount of sales you make plus less responsibility and better hours but thats if a position opens up and you’ll probably be there 4 plus years until you can get that position unless you’re lucky and one opens up in the area.

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