Pros
Meeting new people mainly. Developing relationships with your customers, team members and the occasional upset customer.
Cons
Having management cut your neck after you bust your chops for them. There is no respect for the little person, much less the full time workforce anymore. They have implemented a program to rid themselves of anyone that not in a management slot, so that they may hire in a workforce of part time whatevers. That they have a program to walk out the door as well. They don't care about the professional customer anymore, only about the money the professional has paid to O'Reilly for their services; not patronage. The degrading of team members by store managers, district managers and regional managers. Not only will you find that the occasional retail customer has their own complaints you will find that their complaints were valid from some of the defunct products that were sold and the issues they've had with management biting the proverbial bullet and telling them they can no longer warranty out the product anymore. Prepare to disappoint the ones you love, O'Reilly is here to disillusion us all.