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O'Reilly Auto Parts

Is this your company?

So much potential - Retail Service Specialist O'Reilly Auto Parts Employee Review

3.0
Apr 27, 2020
Recommend
CEO approval
Business Outlook

Pros

The job itself is awesome. I love getting to interact with my clients and help them determine what parts they need to solve their issues. I also enjoy expanding my knowledge within the realm of auto parts and troubleshooting auto issues.

Cons

For the amount of knowledge we’re expected to possess and the level of service we’re expected to provide we are severely underpaid. The turn over is annoyingly high because of this. There is hardly any support from upper management. Particularly during the Covid-19 crisis, the company’s response was extremely underwhelming and disappointing considering that we the “essential” employees kept them afloat during such uncertain times.

Explore other reviews about O'Reilly Auto Parts

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good times bad pay okay job

Cons

Bad pay worse management bad customers

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The catalog system is easy to use and technology wise they are pretty up to date, very simple and convenient

Cons

The hours suck, the pay sucks. The company only cares about profit it’s no different from autozone, they are able to sell parts for less compared to Napa because they pay the employees barely above minimum, they don’t like giving raises no matter how hard your work you have to basically be a store manager or higher to get a good pay. They open more stores to make more profit and keep employees at the bare minimum. It sucks working there I think if your ISS, which is wholesale, you can make decent money with that because they give a bigger bonus from the amount of sales you make plus less responsibility and better hours but thats if a position opens up and you’ll probably be there 4 plus years until you can get that position unless you’re lucky and one opens up in the area.

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