Pros
Great benefits. The opportunities are there for people who have the aptitude to run their own store. I have made a lot of friends, both customers and coworkers. There is always something different, and the work never gets boring. Helping customers solve their problems is a very rewarding job. The majority of our customers are easy to deal with as long as you treat them with respect.
Cons
Moving beyond store manager is tough. Long hours and lots of pressure to meet sales goals. Loss prevention auditors can pop in any day. Audits are inconsistent, and your score depends on who you have for your auditor. Your end of year bonus is mostly affected by your audit score. At least they only come in once a year. Finding good people is the hardest part of a store manager's job. Employee theft can be a real problem.