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O'Reilly Auto Parts

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Up's and down's - Retail Service Specialist O'Reilly Auto Parts Employee Review

3.0
Jul 17, 2015
Recommend
CEO approval
Business Outlook

Pros

There is a lot of happy people working there. Its a fun and exciting company if you really enjoy the automotive industry. They make understanding the complex automotive systems simple for people who might not be as knowledgeable. If you have the rite Store Manager in place, it will be a great place to work. As with the majority of retail careers, leadership can make or break a store.

Cons

If they have decided they don't want you anymore, the corporate offices will team up with district managers to do everything they can to make your career unpleasant. I understand with some people they do this as a result of poor performance, but more often than not its due to aspects that shouldn't make a difference. Recently they brought a "star" sales person into a store, who got repeatedly out sold by an existing team member. So they fired him, and had to create multiple stories as they kept coming up short on their proof for termination. Do your research before joining the O'reilly team, you will discover many stories of them trying their best to fire team members who are preforming at or above expectation.

Explore other reviews about O'Reilly Auto Parts

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I liked working in te catalog department.

Cons

At the time I worked there, no one was really very friendly.

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The catalog system is easy to use and technology wise they are pretty up to date, very simple and convenient

Cons

The hours suck, the pay sucks. The company only cares about profit it’s no different from autozone, they are able to sell parts for less compared to Napa because they pay the employees barely above minimum, they don’t like giving raises no matter how hard your work you have to basically be a store manager or higher to get a good pay. They open more stores to make more profit and keep employees at the bare minimum. It sucks working there I think if your ISS, which is wholesale, you can make decent money with that because they give a bigger bonus from the amount of sales you make plus less responsibility and better hours but thats if a position opens up and you’ll probably be there 4 plus years until you can get that position unless you’re lucky and one opens up in the area.

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