Pros
In my time working at this company, they have made incredible strides in improving their overall customer service. I am honored and privileged to be involved in a division of the company that goes above and beyond to create an atmosphere where customers are not only comfortable or satisfied but actually happy with the products and services they receive. This company has always had an amazing sales force but it is clear that the customer service side of the company is not only catching up but exceeding any and all expectations. OMG National has created more opportunities and venues for customers to contact OMG for assistance then any other company I have worked for. They have people not only required to assist a customer in any way possible but that truly want to make clients happy. I encourage anyone dealing with OMG National to try any service or product and I know they will be more than impressed at the level of personal care they will receive.
Cons
People become scared off because of a couple isolated, old reviews and do not allow OMG to demonstrate its commitment and ongoing effort for personal client satisfaction.