I’d give it 3.5 stars - overall good, room for improvement - Manager OMG National Employee Review

3.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

I worked at OMG for several years, ultimately leaving for a better position elsewhere, something closer to what I’d wanted to do. OMG was a good place to learn many things in a short period of time. I learned every aspect of my field, I managed a terrific team, and I was able to pick up some powerful management skills along the way. Overall, I felt supported at all times by my superior, Corain Cash, who is an exemplary leader and role model for just about everyone in the company. Shout out to OMG for remaining flexible as we all transitioned from in-office to virtual during the pandemic. Flexibility is the biggest reason I stayed at this job. I was able to have a life outside of work, for that I was grateful. I was also able to work while traveling, which was a major plus, especially since there is no designation between vacation time and sick days. The tech infrastructure was (and still is) top notch. I appreciated having a proprietary CRM system and knowledgeable leadership (Josh Early) to manage the tech aspects of my job. Help was never more than a Slack message away. Josh is a strong leader who managed to be attentive and aware, which made my job much easier. The most positive aspect of my job at OMG was relationship-building. It was extremely difficult to leave my own team. It was difficult to leave my fellow managers and many of the friends I made along the way. While not all were a joy to work with, many were. There was quite a bit of casual camaraderie.

Cons

There were a few things that led to my decision to leave, though a major factor was the desire to do something different altogether. With a shift to virtual work comes a gradual micromanagement creep. This became overwhelming at times. While I felt as though I kept things up well (as did my manager peers), the building undercurrent of micromanagement felt like misplaced distrust. With micromanagement comes bottlenecking, and this was happening, also. As more people joined the ranks of upper level management, eager to prove themselves, there were more and more obstacles and people asserting themselves. It seemed totally unnecessary and a hindrance to getting the job done. I also witnessed the “Peter Principle” play out several times - newly-promoted managers who seemed to be rewarded simply for being there a long time, consistency, personality, outgoing nature. Once promoted, these people seemed to crash and burn, elevated past their level of competence. There were talented managers who truly deserved promotions, but there were many who didn’t. I believe this is a symptom of being a “young” company (not in terms of longevity or age, but experience). Many newer managers are quite inexperienced, and while new managers bring fresh energy, they also bring immaturity (and social shenanigans, if I can be blunt).

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OMG National Response
2y
Thank you for your in-depth and thoughtful response. As you know in having been an employee for 4 years+, we have come a very long way in our internal organization, department building, managerial feedback loops, and just overall growth. In going remote, we were forced to rely on the metrics more than ever since we can no longer see the person every morning, or walk over to their office. We have tried to do so in a professional, non ball-busting way, but with many different managers and personalities, some things can get lost in translation. We appreciate the feedback and will continue to progress in building on our better attributes and mitigating any issues that seem to have negatively impact the internal perception of OMG Managers. We wish you the best of success in the next stage of your career!

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5.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great environment great staff very understanding people. I have literally had the worst past 8 months of my life and these guys have shown nothing but care and understanding. I have never experienced a management staff that was so humane. They do have certain metrics they expect every employee to meet but they don't make these metrics impossible to hit like some companies do. With the world being what it is we need more companys full of people like OMG staff. Thanks to Jon and Abby for being killer bosses!!!

Cons

Lower pay than most but to me this is a trade off for their exceptional work/life balance.

3.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work Possibility to make extra commissions

Cons

Micromanagement, calls are recorded and reviewed by management, dealing with disgruntled clients

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