So Many Red Flags During Onboarding - Bartender OTG Management Employee Review

1.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

- None - Keep in mind I never worked a shift there. I posted this to help other people avoid the company, as I experienced so many red flags simply onboarding with them that I think my experience lends credibility to the other negative reviews. - Onboarding is a part of the employee experience, so this review can stand alone with respect to that.

Cons

I applied and accepted a position as Bartender in Toronto Pearson Airport with OTG. Here's a rundown of my interview and onboarding experience: - Recruiter books my interview on the wrong day and doesn't tell me. No apology. I got dressed up for it. - GM tells me I have to respond to emails within 24 hours. I ask for clarification: does this mean I simply need to respond or do all decisions need to be made and contracts signed within 24 hours? No response. I was busy with my current job at the time so when I got my offer letter I just made a quick decision and signed it during the hours remaining after work. - Onboarding administrator emails me communicating that I need to submit my documents by the end of Oct 23, 2024. Then, the morning of she emails me communicating that I have until 4pm of that day. I had work that day. I had to call in to have the deadline changed. No apology. - I ask to a speak to someone about their shift bid system, work environment, etc. No response from any of the 4 other people on the email chain, which included 2 GMs. - I tell them I'm no longer interested in working there. An HR lady calls me asking me for an explanation/feedback and leaves a message. I message the HR lady back asking to set up a time. No response. The irony!

Explore other reviews about OTG Management

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

It’s been 11 years I’m working in OTG as a manager. Since then I work from my heart each and every minute. I love working here.

Cons

Na na na na na

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The resourcefulness your learn out of necessity and survival

Cons

Long hours, no support. Undertones of racism and race driven prejudice

See reviews by: Helpful|Rating|Date|All