No growth, No life - Operations Support Specialist Ocado Group Employee Review

1.0
Apr 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Good place to work if you have no life.

Cons

You will have no life. 12hr shifts 3 days on 3 days off, then changes every month from days to nights and nights to days. If you have life and/or family avoid this place. Manager offer no insight about your goals/future except happy words you want to hear and never act on. As a OSS I expect to do more IT role. Nothing but warehouse issue that we are not train to handle. Every issue is solve by wing it or asking for help on slack, never a clear resolution. Most issue are solved by the basic on/off method. Because IT work is non existent, they provide custodian work. The work you do is non-transferable, I don't remember any IT interviewers asking, how many year of mopping experience I have. The work conditions is far from comfort. Your expected to work 12hrs having to deal with loud noise and chilly conditions.

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Ocado Group Response
2y
Thank you for your feedback and we're sorry that the working hours did not suit you. All aspects of the role, including working hours, benefits, training, and progression paths are explained as part our interview and onboarding processes. We have a great record of internal promotion and professional growth. If there is a specific issue that you think has affected you, please contact the people team directly so they can help.

Explore other reviews about Ocado Group

5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Not a bad role to be in. Enjoy the team

Cons

No real complaints. Hard to progress but not an issue if you're comfortable.

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

Can be a bit stressful at times. Heavy workload.

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