Ocean State Job Lot

Tired - Front End Supervisor Ocean State Job Lot Employee Review

1.0

Aug 25, 2023

Front end supervisor

Recommend

CEO approval

Business Outlook

Pros

Semi flexible working hours, and a store discount

Cons

Expectations are too high for everyone. Employees are expected to split into two or three people to accomplish all the work. The inventory system is chaos; things that are listed in flyers/sales/tagged are listed under arbitrary names in the system. Goals that are set are unreasonable and if met then a more unreasonable goal will be set with no coaching or support by management. Customers will argue over almost everything and will either throw fits or compline to management when the answers are not what they want to hear. The company will issue policies that place you into the wrong by doing the right thing, such as helping load something into a customer's car. You're given the bare minimal in terms of breaks.

Ocean State Job Lot Response

Thank you for taking the time to share your feedback with us. We appreciate your honesty and transparency. We apologize if you felt that you feel that you are not being given the support you need from leadership. We are committed to providing our associates with the resources and training they need to be successful. Additionally, we are investing in improving our freight flow process to lessen the burden felt in stores. Please reach out to Director of Operations Paul Cox at p.cox@osjl.com or HRBP Ed Kruger at e.kruger@osjl.com so we can better understand your specific experience and provide you an opportunity to provide your thoughts and recommendations. Thanks again for taking the time to provide us with your feedback.

Tired - Front End Supervisor Ocean State Job Lot Employee Review

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