Has great potential but management is holding the tech teams back. - Systems Administrator Ochsner Health Employee Review

3.0
Mar 13, 2013
Recommend
CEO approval
Business Outlook

Pros

The work was quite easy and the atmosphere was laid back. The company has potential for growth, albeit slow, for those that work hard. Great location for the IT group to work with a nice new area.

Cons

The problem with the laid back atmosphere is that the overall system health was always an issue and the managers in charge of the systems had no clue as to what the problems were and how to track or monitor them. The help-desk is useless and is probably one of the biggest issues there. (Just ask any employee. They call it "The Helpless Desk".) The NOC needs leadership not some director type that never goes to visit the department. The most senior employees were always chosen over the more experienced folks with leadership quality. Management is definitely an issue there. Lets not forget about the below average salary's they pay for new employees and promoted individuals. The below the cost of living increases in pay are the worst.

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5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and culture is very good.

Cons

Nothing. Great culture and pay.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, coworkers, overtime availability, working/having a job, finding another job when you cant take it anymore

Cons

Unorganized, extremely understaffed, do more with less mentality by management, they retaliate for speaking up about conditions or if you don't drink the kool-aid that they are the best around, they don't care about patient safety only patient volume, a lot of people on staff are overwhelmed with the workload but they don't speak up for fear of retaliation, lots of nursing/ staff turnover,most departments seem to be understaffed/overworked as well, management constantly changes due to poor retention, so no real structure exists do to new managers changing policies how they see fit only for it to not be followed and changed once management changes again, no detailed written policies for handling situations only reactive politics once a situations occurs,Human resources is basically remote and every question will be redirected to your leader/ immediate manager and what they deem appropriate based on the situation so if they are your problem they are also the only resource for your solution, Nurses risk licensure each shift due to unsafe patient ratios ,and being forced to operate out of scope of practice and severe understaffing, broken equipment , environment is extremely toxic, but they push a customer service atmosphere with patients, a lot of the MDs are basically absent many dont even discuss the plan of care with there patients, many of the patients seem confused or dont agree with treatments, they don't listen to the nurses about possible medication interactions, extremely low or high vitals signs for some patients, pain mangement for certain conditions, ex: one refused pain medication for a cancer patient because he said it was a chronic condition, good luck getting a response from them in an emergent situation or requesting them to come to the bedside, the messaging system allows them to leave you on read for hours, my guess is they are overwhelmed as well, nurses are expected to pick up the slack if the department is understaffed, drawing labs,vital signs, cleaning/ clearing patient rooms of trays disinfecting patient beds and IV pumps,rooms, trash pickup in rooms, Emergency room report is literally a joke, you are expected to review a new incoming patient within 15 minutes so most times your accepting a patient without report from the emergency department usually at shift change which is extremely dangerous for the patient and risky for the nurse it forces you to take patients that you can't question at all because "you didn't review them in time" if you are able to look through the patient record in time to ask a question the patient is already being transported to the unit before an answer can be given

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