This company has two locations HQ in Gainesville and branch office in Richmond, VA. The two locations are totally different in appearance and setup. The HQ has everything in regards to full demo line on both products that they carry and etc. The branch location is like a whole in the wall establishment or set up with a few products here and there. Secondly, they are not like your traditional copier company where you have demo equipment readily available to provide presentations for prospects at their place of business or on site. They do not order equipment until prospect submits all paperwork. So you are pretty much selling off a brochure or flyer. As mention previously the Richmond, VA office is better suited to be a Service Repair Facility instead of a showroom. They would recommend that you drive a prospect to Northern Virginia to show or demo equipment on site. Really what prospect would want to drive almost two hours away to see a demo and the competition has everything they want and need right down the street or here local. In the copier business 9 times out of 10 when a prospect has demo equipment in their office for a few days they will eventually keep and buy it. They apparently do not understand that approach or philosophy. Could you imagine going to a car dealership and not being able to test drive a car prior to purchasing it and the Salesperson only show you a brochure. Well that is what you get at Offix. Lastly, they do not issue their Sales staff with any technology i.e. laptop, cell phone or etc. like most competitors do. You have to use your personal laptop, cell phone for work related activity. Also, please keep in mind that they want to keep in touch with you throughout the day on your personal laptop and cell phone as well.
