Keeping it real - Senior Customer Success Manager Okta Employee Review

5.0
Sep 9, 2018
Recommend
CEO approval
Business Outlook

Pros

As a remote new hire, you never know what the culture is really going to be like. The balance and energy Todd and Freddy bring to the company is so refreshing to see in business. I haven’t missed a single all hands and don’t plan on it. The fact that they keep it fresh and are real during the all hands speaks volumes to me; while at the same time leading the business and showing the acumen to keep things growing. The culture and company drives volunteerism with it's Okta4Good initiatives. They do good in San Francisco and wherever employees are, keeping it local. Even the recruiting process was respectful and balanced. Most other tech companies just want to grill you to determine if you are a fit for them with no understanding they are also selling their company and people.

Cons

A few bumps along the road to getting setup and on boarded as a remote employee.

Explore other reviews about Okta

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A dynamic, fast-paced environment driven by top-tier talent and a deeply collaborative culture. The company successfully combines a high-growth startup mindset with agile execution, fostering continuous innovation and cross-functional support.

Cons

Like many publicly traded SaaS companies, Okta has aggressive revenue targets. Employees in sales, account management, and customer success frequently note that quotas are demanding, territories can change unexpectedly during annual restructuring, and pressure to expand accounts can lead to burnout.

2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. Fantastic product. Company is scaling (or at least trying to).

Cons

Management and company culture has grown toxic. Extremely political and dramatic. Specifically in sales, marketing, and the C-Suite. I wouldn’t recommend joining okta unless you are some type of director or above and also remote. SF just RTO’d and it’s been miserable.

1
See reviews by: Helpful|Rating|Date|All