Great Company to grow with - Customer Success Manager Okta Employee Review

5.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Passionate about their customers, Management is a strong influence in guiding us forward. Constant innovation and new product. Your voice is heard and your opinions matter.

Cons

Work life balance is a challenge, more work than there is time in the week to do. Processes are maturing as we continue to grow. Rapid change and rapidly changing management is bringing new ideas, processes and philosophies

Explore other reviews about Okta

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A dynamic, fast-paced environment driven by top-tier talent and a deeply collaborative culture. The company successfully combines a high-growth startup mindset with agile execution, fostering continuous innovation and cross-functional support.

Cons

Like many publicly traded SaaS companies, Okta has aggressive revenue targets. Employees in sales, account management, and customer success frequently note that quotas are demanding, territories can change unexpectedly during annual restructuring, and pressure to expand accounts can lead to burnout.

2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. Fantastic product. Company is scaling (or at least trying to).

Cons

Management and company culture has grown toxic. Extremely political and dramatic. Specifically in sales, marketing, and the C-Suite. I wouldn’t recommend joining okta unless you are some type of director or above and also remote. SF just RTO’d and it’s been miserable.

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