Good and Bad. A - Manager Omnicell Employee Review

3.0
Sep 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The company exhibits both strengths and weaknesses. How this impacts your experience is contingent upon the quality of your immediate supervisor (as is typically the case). While there are indeed remarkable leaders at Omnicell, the recent leadership appointment in the field service team (Field Service Director) leaves much to be desired. Last year, following the retirement of the previous Director, a hasty decision was made by a soon-to-depart VP to appoint the current Field Service Director. Regrettably, this individual has demonstrated a proclivity for arrogance and self-centered behavior, seemingly prioritizing personal career advancement over fostering a collaborative and supportive team environment. Recently, this director has even advocated for identifying and removing individuals who voice concerns (“complainers”), through our company surveys, fostering a culture of mistrust and apprehension rather than open communication and collaboration. This type of behaviour and similar comments has fostered a tension within the bigger team, discouraging team members from freely expressing their views in group discussions, for fear of repercussions. It is somewhat ironic to see someone who oversaw the worst performing region in the country receiving a promotion, raising questions and concerns regarding the criteria for leadership appointments in our company. However, it’s worth noting that there is a lot of hope and potential within the company. Despite the turmoil and the financial setbacks experienced over the recent period, there is a team of dedicated individuals, along with many solid leaders that do inspire optimism for the future. Having said that, achieving that vision will be hampered with the type of ineffective leadership mentioned above. Many are hopeful that senior management will intervene to rectify this situation, before too much more damage is done.

Cons

Promoting leaders that don't align with the higher level leadership goals. Having leaders in place that view people speaking up and voicing their opinions as a bunch of whiners who need to be moved out of the company. Leaders who openly criticise others in the company and rather than review the best ways to develop people, talk about people as if they are your disposable pawns if they don't shut up. A leader who promotes a culture of openly backstabbing others is not someone who can be trusted to build a high performing team.

Explore other reviews about Omnicell

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Work/ Life balance. Unlimited PTO, Great Manager and Great Team to work with

Cons

If anything, I would say Career advancement opportunity.

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Omnicell Response
2w
Thank you so much for taking the time to write a review! We're so glad to hear that you're able to find balance, and that when you're at work, you have a supportive and fun team to work with. We appreciate the feedback around career advancement opportunity. We are always looking for ways to better support career advancement, and we encourage you to speak with your manager about development opportunities that may be available. Thank you again for the review and for the time you've spent with Omnicell!
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

In my experience so far, I have found this to be a company that is committed to progress, accountability, and getting the job done. The level of oversight is appropriate and supportive, allowing employees the autonomy to perform their responsibilities without feeling micromanaged. I feel empowered and positioned for success, with access to the tools, resources, and support needed to achieve my goals. Additionally, the company offers several valuable benefits and perks that make it stand out from other organizations and contribute to a positive employee experience.

Cons

In terms of areas for improvement, some of the company's commonly used software platforms can be prone to performance issues, including processing delays, frequent reloading, and occasional instability. These challenges can result in lost productivity and increased wait times for both employees and customers. Additionally, some workflows and processes could benefit from further definition and standardization to improve efficiency and reduce uncertainty. As a predominantly remote organization, there can also be delays in obtaining support or resolution when specialized expertise is needed. At times, subject matter experts or key resources can be difficult to reach, which may extend troubleshooting and resolution timelines. Continued improvements in communication channels, documentation, and process clarity could help streamline support and enhance the overall employee and customer experience.

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