Coordinator- SINKNG SHIP - Care Coordinator One Call Employee Review

1.0
Dec 12, 2016
Recommend
CEO approval
Business Outlook

Pros

-fun coworkers -tuition reimbursement -blah blah (they wouldn't let me submit the review with less then 5 words)

Cons

This has been recently been bought out by someone who is taking away ALL incentives, outsourcing departments, and doesn't seem to address the fact that major customers are switching to other vendors since we keep messing up claims from lack of training and not holding employees responsible for their mistakes. Since the company is constantly loosing employees, they are hiring anyone they can get just to fill in the spaces. I can keep going on but honestly i would be surprised if the company stays afloat this next year. The pay and management is a joke. I promise you, you will find something better....Good luck!

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

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