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      One Call

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      One Call Medical Care Coordinator Postion REVIEWED: - Care Coordinator One Call Employee Review

      3.0
      Sep 13, 2017
      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mon-Fri Work Schedule (Weekends & Major Holidays Off). Steady Salary. Lunch is free (on Occasion). Employees help each other out. Allowed employees to Work From Home (effective May 2016).

      Cons

      Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!) Opportunities to advance with the company & promotions based on friendships more that skill & merit. Limited opportunities to advance with the company/ get promotions. Getting APPROVED TimeOff from work can often be difficult. Job requirements related to Productivity & Quality are not practical. This year alone, management reduced the number of PTO hours for (tenured)employees AND significantly reduced the (individual) monetary amounts employees received for their Annual Bonuses. One Call Medical seems to be moving towards the job practice of OUTSOURCING JOBS.

      avatar
      One Call Response
      8y
      Thank you for your input. While we have many employees that are able to meet and even exceed performance goals, we will share your concerns with management. Regarding wages and promotions, One Call has a team dedicated to compensation analysis as well as established guidelines for promotions.

      Explore other reviews about One Call

      5.0
      Nov 25, 2025
      People team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

      Cons

      Sometimes the company operates as the world's oldest start-up company.

      1.0
      Jun 26, 2026
      It leadership
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hard working people developing and testing the software are good people who just want to succeed.

      Cons

      Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

      2
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