I have never been so unhappy at a job. - Customer Care Coordinator One Call Employee Review

1.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

None. I'm currently looking for other employment. On my last day I'm going to do cartwheels out the door.

Cons

This place is a poorly run joke. Management runs to two extremes, either micromanaging or ignoring you. Morale is terrible. However perfect your quality of work is and whatever amount, it's never enough. The amount of people with repetitive stress injuries and carpal tunnel at this company is staggering. I've never experienced anything like this in my work career, even jobs in my teen years mopping floors still never made me feel this stuck and undervalued. I didn’t start out at this job with terrible pain in my arms and ridiculous amounts of stress.

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Team and management were very supportive and friendly.

Cons

Pay is terrible for the industry and there are some senior leaders who unfortunately don't know how to run an HR Department.

See reviews by: Helpful|Rating|Date|All