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      One Call

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      An ok job if you really need one - Care Coordinator One Call Employee Review

      2.0
      Feb 2, 2025
      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a paycheck every two weeks

      Cons

      It is very hectic inbound calls back to back with low pay and they expect you to be on a call every second and if you have one minute of downtime they call it “call avoidance”. You will be micromanaged with everything you do yet not appreciated for the hard work you put in everyday. You get written off by QA for such small things it’s annoying and makes you get a very low score. Also no real room for advancement even after being there for a year or so.

      Explore other reviews about One Call

      5.0
      Nov 25, 2025
      People team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

      Cons

      Sometimes the company operates as the world's oldest start-up company.

      2.0
      Jun 16, 2026
      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team and management were very supportive and friendly.

      Cons

      Pay is terrible for the industry and there are some senior leaders who unfortunately don't know how to run an HR Department.

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