Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      One Call

      Is this your company?

      One Call reviews

      On a grease-slide to an outsourced hell. - Patient Care Coordinator One Call Employee Review

      2.0
      Feb 21, 2016
      Patient care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers were a lot of fun. HR was always sensitive to employee needs. Continuous opportunities for additional training. Work-Life balance is good for students.

      Cons

      All telephonic positions (that are left) are in the process of being sent offshore. Upper-management is out of sight and cannot relate to their employees. Extremely difficult to get promoted. Very racially charged environment. If you aren't a member of a certain church - forget about getting promoted in Jacksonville! Numbers based. Patient's quality of care always comes second to profit-margins. Insurance companies hate working with us because of the outsourcing. You will be yelled at by customers at least once every day.

      Explore other reviews about One Call

      5.0
      Nov 25, 2025
      People team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

      Cons

      Sometimes the company operates as the world's oldest start-up company.

      2.0
      Jun 16, 2026
      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team and management were very supportive and friendly.

      Cons

      Pay is terrible for the industry and there are some senior leaders who unfortunately don't know how to run an HR Department.

      See reviews by: Helpful|Rating|Date|All
      Related searches: One Call jobs | One Call salaries | One Call benefits | One Call interviews
      One Call reviewsOne Call Patient Care Coordinator reviewsOne Call review