Medicare branch is about to go under Do not apply - Licensed Insurance Agent OneDigital Employee Review

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- You work at Sears Tower - PTO - Good first cooperate job for a foot in the door - Most coworkers are pretty chill

Cons

There is a MASSIVE exodus of almost all Top Talent here being fired or quitting, whichever comes first. They company is deliberately making up and changing rules day by day to makes sales go down so people quit because they're making less and less money or get fired because of new rules. They recently fired a 5 year manager over the phone after she already left work without her knowledge. Another 2 mangers that started with the company over 7 years ago have left because of the constant micro-managing and the executives/Presidents that bought the company a few years back have never sold Medicare and are treating the branch like every other insurance sector. They are also pushing out the top 3 current managers and most of the top sales agents across the different programs with blatant harassment and write-ups. The company has lost a few carriers such as Devoted and Humana and from what it sounds like they are about to lose a few other big ones like UHC and Aetna. There is no retention team so after you make a sale you transfer to Member services who does the exact same job that you just did and then the clients never hear from us again so for a lot of agent half the work they've done over the month to get paid is a waste because they disenroll the next month. The leads the company is buying are getting worse and worse each year as well. They used to buy leads that would send clients over who were looking at reviewing their Medicare benefits and knew they would potentially have to change plans, Yes the leads cost a bit more but they lead to better sales, better retention, and less complaints. Now they are buying leads from Lead Vendors have lawsuits against them for calling people on the National DNC list and Lead Vendors that are telling clients they qualify for a $3,000 monthly food card with a 2 minute phone call. I'm pretty sure ODAH also just had a data breach and may end up in a class-action lawsuit as well soon because of it. As far as bonuses go most agents are making 300-800$ a month on bonuses after taxes. You will be getting roughly 3-4k a month after taxes and insurance and everything and then a small bonus ontop of that that is HEAVILY taxed. We used to get a lot more but the company is about to fold so they're paying us less and less each year. They gave Agents over a year here a 5k retention bonus to stay but most of them left right after or are getting fired now.

Explore other reviews about OneDigital

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you meet who do the same thing as you and 10% of the sales managers are great and actually normal

Cons

Pay is terrible. In the interview they make it seem like you will be making $50k+ after you close some calls but it takes 1.5+, probably 2+ years to even get a $1 raise based on sales. You get 6 hours of PTO a month which is not even a full day and they fire people who go over. They expect you to dial with no breaks in between dials for 8 hours if you do not close your inbounds, which are all based on luck. The role requires minimal selling skills and success is 80% based on luck and who you get on the phone which is all based on a queue. If you do not convert these the inbound leads they have you dial all day and the #s you dial, probably 30 other agents have dialed already that same day. Feel bad for the people who are in their CRM because they get double digit calls each day from us. Oh yeah, and your bathroom breaks are timed.

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