Personal Loan Specialist - Anonymous employee OneMain Financial Employee Review

2.0
Sep 24, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starting pay was good, little overtime is available/required. Good desk/customer service job when owned by Citi.

Cons

Springleaf takeover is beyond frustrating. Our goals have doubled and upper management (mostly Springleaf employees) is extremely critical if you aren't getting enough loans and ancillary products. Customers are a joke, mostly poor credit and entitled brats. They also cut your bonus if it's a bad month and customers decide not to pay. They act as if you have control over whether or not customers pay. Managers are more concerned with audits and compliance than the growth that district and area managers are pushing. It's stressful day in and day out.

Explore other reviews about OneMain Financial

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
1mo
Thank you for sharing. We are happy to hear about your positive experience.
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits, Vacation time

Cons

Hours & Weekend Hours, Unrealistic Expectations, Difficult to bonus

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