Long hours due to collections, outdated technology, high cost medical benefits, high turnover, owned by investors so they are more profit driven than employee focused. Most disappointing, unhappy I've ever been since the company changed from Citi to Springleaf. Not to be negative, but its the truth, they could care less about the people who they employee. No room for work/life balance, this has been a pretty big issue throughout the company. Plenty of career opportunities due to the high turnover.