Unachievable bonus structure, expecting you to sell a majority of all unsecured loans written at state maximum. They dock your bonus for being more than one loan unit off the ridiculous goals, they also take even more away when customers who historically don’t pay, don’t pay. You work two weekends each month, and three or more in November, and June. You have no approval authority and no autonomy. The management structure allows for minimal advancement- there are no sidesteps to corporate or remote offices unless you live near a call center, or corporate HQ. In the grand scheme of things you aren’t a person, you are your numbers. They structure the approval process in a deceptive way- and make bonuses emphasize secured loans- only offering secured products to a large percentage of customers- typically doubling their payment and rate. And they expect you to sell it. They talk work life balance, but it’s all just talk.
