Don’t waste your time - Personal Loan Specialist OneMain Financial Employee Review

1.0
Oct 26, 2019
Recommend
CEO approval
Business Outlook

Pros

PTO just don’t try to take any time off the last week of the month.

Cons

You literally do the job of 5 people. You spend your day harassing potential customers. Online applications have to be called 3X a day for 3 days. You also have walk in clients to deal with. One of the questions asked is “How many autos do you have in your name” and “what kind of payment are you looking for”. These 2 questions will determine so much of the type of lob you are offered. You are pushed to take a vehicle as collateral even if the client qualifies for an unsecured loan. You basically tank the client in a loan and when they vehicle breaks down. Clients are stuck because we have the title and unless you pay the loan off., you aren’t getting it back. The asking of payment amount client feels comfortable with is used against them later to pack on insurances. When client objects, you use their own words against them saying “you said you wanted this payment and you have insurance coverages”. In order to hit goal, you have to do 3 direct autos a month. This is basically tanking people in loans. We pay off current lien holder and give you extra thousands on top of that. Don’t try and trade out of your car. Nobody will pay it off. We will rewrite your loan at a way higher rate and tell you how much we are saving you money by adding years onto your loans. Twice a year we “skip a payment” by taking the first payment out 45 days, costing you fees and more interest. You aren’t saving anything. You are restarting your loan. Customers are given a 10 day period after due date before a late fee is charges. They have you calling clients ONE day after the payment is due to collect. You take applications. Work them. Sell the loan. Do all verification and paperwork for the loan. Close the loan. Sell sell sell insurances. Collect the accounts. Solicit customers. Run payments. If you are lucky enough to hit goal you might get a bonus bit it’s almost impossible because your bonus gets cut if office delinquency isn’t in line. Late nights and Saturdays are a given and you cannot take off work the last week of the month. Save yourself a lot of stress and headaches. Look elsewhere. This place is lightweight predatory lending.

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OneMain Financial Response
6y
Thank you for bringing this to our attention, and we wish you success in your next venture. Please provide details to hrsocialmedia@omf.com for review if you wish to discuss further. -AS

Explore other reviews about OneMain Financial

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
1mo
Thank you for sharing. We are happy to hear about your positive experience.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

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OneMain Financial Response
3w
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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