They just dont care enough.... - Senior Loan Servicing Specialist OneMain Financial Employee Review

1.0
Apr 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Work with great people, great time off.

Cons

cost of healthcare, currently high deductables and only cover 80% after you meet $1500 deductable, poor work/life balance, still working in the office during a pandemic even though most are set up to work from home, this really showed me how the company only cares about the bottom dollar, no regards to my health or that of my family, commission drops every year, harder each year to hit sales/delinq target, since Springleaf took over, it has continued to get worse, year after year. NO RAISES, you can only receive a raise and/or promotion if you pass the LIFE Insurance exam, if you cant, you no longer receive raises. Not even the measly cost of living 1.5% raise. Nothing.

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OneMain Financial Response
6y
Thank you for sharing your opinion. As an essential business, OneMain is committed to making our team members feel safe and appreciated, while continuing to serve our customers. Hopefully you’ve seen our communications that outline the measures we’ve taken. We understand you may not be aware of all of these details, or about the full extent of your benefits and career opportunities, so we encourage you to speak with your manager or HR Business Partner regarding your specific concerns. You may also provide feedback to hrsocialmedia@omf.com. - CK

Explore other reviews about OneMain Financial

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
1mo
Thank you for sharing. We are happy to hear about your positive experience.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

1
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OneMain Financial Response
1mo
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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