No commission for credit insurance...and non-credit you get a measly 6% for a company that’s net income for 2019 was $855 million.
DQ not being a completely separate bonus from new money... so you work hard all month on new money and then it is gone because people won’t answer the phone…
RD and DM not knowing 100% how apps are split among branches and them not being divided up among branches fairly.
Always what you do wrong and not enough of what you do right.
Call out employees in group emails(for example call tracking-if call tracking is low...speak to them individually).
Short term memory loss- consistency doesn’t mean they get off your back about numbers if your low one month.
A lot of BMs and DMs do not lead by example.
Management doesn’t read notes....and therefore management makes mistakes constantly…but our notes have to be spot on or you are spoken too.
Having good numbers to be promoted to DM or BM doesn’t mean you know how to manage.
Pocket policies galore....and not consistent from district to district (I’ve been here 3 years and I am not allowed to second verify or approve loans since a new DM has been hired).
Management constantly looking at numbers not the full situation…for example APP flow.
Policies constantly change and typically make the job more difficult for a simple task and harder to hit your numbers.
We are under paid considering all the job titles we have.... Loan Officer/Collection Specialist/Title Clerk/Interim Branch Manager/Insurance Salesman/B2B Representative.
