Pros
The company is headed in a very great direction and is growing fast. Springleaf is very receptive to change and has been constantly updating policies and technologies to catch up with industry trends. Management is receptive of suggestions and welcoming of new hires.
Cons
There is a significant disconnect between upper management's expectations and reality of the branches. Aggressive marketing doesn't support underwriting standards, which are inconsistent all across the board in branch and nationally. Could have a bigger focus on real salary which would improve customer service/experience rather than on sales, especially if that is the direction the company is heading. Incentive programs are great but the same standard cannot be applied to all branches nationwide.