This job is not what you think it is - Sr. Personal loan specialist OneMain Financial Employee Review

2.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is okay, below the average living cost in America currently, good starting point for a career while getting a degree

Cons

Oh boy where do I even start, the pay is again below the Average of standard living, insurance here is not really good, management still thinks like it is 20 years ago and ignores technological advancement, the ceo is educated but lacks intelligence sometimes based on his empathy level, a lot of higher ups say the same script everytime about pay, “ you make your own bonus” the company only offers 3-5% raises and even with flawless numbers you still may only get the minimum or nothing at All. You will also have to be expected to close 2-4 loans a day while making 100+ collection calls along with attempting to solicit people into our high interest rate loans. OneMain does not like you reporting them or their employees for bad practices and if you don’t follow the parasitic culture of turning the other cheek you will get booted. I have seen this play out especially with their insurance fine they received for 20 million dollars and a lot of employees even agreed that the fine was applicable. They always want us to upsell every loans and as much insurance as possible, even after being fined. This company is good when you start but after a year they do not care and you are just a number to them. They make it’s insanely difficult to where if you wanna move up your odds of doing so are 2 decades + and it is still not guaranteed. This is not a place to move up in but to sustain. They are finally going to update technology after over a decade, the system crashes everyday and you must call OneSupport which is the support department to fix it almost every other day of the week. Also, if they say you won’t work weekends, the sky is red in their book too…. You will at least have to work 1 Saturday of the month or sometimes 2 and stay late on Fridays. All in all, be very careful and get this job if you need the job, it is a sales job and collection job, not a finance job.

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OneMain Financial Response
3y
OneMain is committed to responsible and transparent lending, and we work diligently with customers who are struggling to stay current with their loans. We offer these customers an array of options to get current and to a better place financially. This is an important duty of branch team members, especially in this challenging economic environment. To address your concerns regarding pay, our compensation and benefits packages are regularly evaluated to ensure we remain an employer of choice. Our total compensation package remains very competitive in the marketplace. Our goal is to create a positive work environment where all employees are treated fairly and are heard. We encourage and thoughtfully consider all team member feedback. - ck

Explore other reviews about OneMain Financial

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
2mo
Thank you for sharing. We are happy to hear about your positive experience.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

1
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OneMain Financial Response
1mo
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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