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      OneMain Financial

      Engaged Employer

      OneMain Financial reviews

      Made unachievable goals/harrassed customers - Senior Personal Loan Specialist OneMain Financial Employee Review

      1.0
      Aug 28, 2023
      Senior personal loan specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benifits started right away. Monthly branch breakfast and lunch provided.

      Cons

      Company goals were not achievable for the mass majority of offices. If your branch had a good month the goals were raised higher regardless of the current market. Commission pay percentages were paid consecutively lower each year. A majority of customers struggle to pay off their loans and/or make on time payments. When they finally paid off their loan, management pushed to solicit immediately for another loan. Which greatly impacted branch revenue, collections goals, and customer relationships. Needless to say in most markets earnings commission is almost unachievable. Constantly calling the same current/former customers to solicit loans and/payments. Constant Customer feedback was OMF called too much and sent too much mail. Many customers request to be DO NOT CONTACT.

      avatar
      OneMain Financial Response
      2y
      Thank you for your review and expressing areas you feel we have opportunity to grow. Our compensation and benefits package are evaluated and guided by a set of company principles that are regularly reviewed. Specifically, as part of our evaluation process our pay and salary ranges are informed and adjusted based on industry standards, general pay practices, and geography. We hope that your time with us prepared you for the next step in your career. - ck

      Explore other reviews about OneMain Financial

      5.0
      Jun 17, 2026
      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, autonomy, and I personally have a great boss.

      Cons

      No remote work for branch employees even with a disability ADA request it gets declined.

      avatar
      OneMain Financial Response
      1w
      Thank you for taking the time to leave is this positive review and feedback.
      1.0
      May 19, 2026
      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

      Cons

      Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

      1
      avatar
      OneMain Financial Response
      1mo
      Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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