There are better options in creative, design, and marketing staffing. - Anonymous employee Onward Search Employee Review

1.0
Jul 11, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home. Teams are dedicated. Decent PTO. Week off at winter holiday that isn't counted in PTO. Pay rates initially seem good, but be warned...for the amount of work you put in, you may find ourself working for minimum wage or less.

Cons

- I worked with Onward Search for more than a year. Unfortunately, the company is just lost and does not have good direction and their ethics are lacking at the senior leadership level. -They are extremely quick to fire recruiters for non-performance, even when those recruiters are faced with multiple problems including tools that don't work well, problems with metrics reporting, a lack of diversity in places to source candidates, a significant problem in the amount of roles in core areas being brought into the organization to fill. However, rather than seeing the problems for what they are (a significant downturn in economy, and extremely poor decision making in senior leadership) the company chooses to blame delivery and recruiting for nearly everything. -During my time with the company nearly all recruiters/account executives I knew were put on a performance plan or success journey. Many of them were fired. They weren't really offered any vast insight or training to improve metrics. I know of some who specifically asked to speak to senior managers multiple times for more insight and were completely ignored. These are individuals who had highly successful recruiting careers prior to coming to Onward Search. The company refuses to see that their process, tools, and metrics are a significant part of the problem. -The company recently rolled out new metrics, 2 fills a month per recruiter was the objective, but even when being met, people were removed from positions. -There is little to no management training or direction for managers in the organization. What you get, you have to reach out to people and find on your own. -Even executive leaders here are really not safe. I witnessed multiple people either removed from their roles, moved into new roles, fired, or who quit/ran during my time with the organization. -Burnout is really high. People live in a constant state of fear of losing their job, especially on the delivery (recruiting side).

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Onward Search Response
2y
This is really thoughtful feedback, we appreciate you sharing your experience, and most importantly, letting us know what you think could be done better. We value each and every one of our team members, and changes to the team are only made after careful consideration, with the review and approval of the HR team. We can appreciate that the changes in the last few months have been challenging, and we're committed to listening to the team's feedback and acting on it as appropriate. We've created new, anonymous ways to interact with leadership, in the hopes that we can better understand the experience of our team members, and more quickly react to challenges they may be feeling. We look forward to continuing to improve, and we appreciate you offering us feedback that allows us to do that.

Explore other reviews about Onward Search

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong entrepreneurial mindset with real ownership and autonomy. Leadership encourages initiative, creative problem-solving, and building new ideas from the ground up. Great environment for self-starters who want to make an impact.

Cons

Must be quick on your feet! Priorities may shift quickly, requiring comfort with ambiguity and rapid change.

1
avatar
Onward Search Response
5mo
We’re thrilled to hear that our entrepreneurial culture and focus on ownership resonate with you. Creating an environment where people feel trusted, supported, and empowered to bring new ideas to life is core to who we are, and your feedback reinforces the importance of that commitment. As a growth‑minded organization, change is often part of the journey—but we remain focused on providing clarity, communication, and support to help our team navigate it successfully. Insights like yours help us continue strengthening that balance. Your encouragement to “keep doing what we're doing” truly means a lot. We're grateful to have you as part of Onward Search and excited to see what you build next.
3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote for you year round

Cons

Not a lot of staffing oops and fairly new

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