Used to be a great place to work - Technical Service Representative Ookla Employee Review

Exciting time to be at Ookla. I’m excited to see what this Accenture partnership brings.

None yet I’ve been here less than a year.

Unlimited PTO, decent pay and permanent work from home. Work life balance is fine.

Since the founders were forced out, the new leadership has shown little passion or commitment to the product. Their continued presence appears driven more by personal financial incentives than by long-term vision. Although feedback is routinely collected, it is rarely acted upon, and many internal processes remain broken. Product quality has declined, with frequent issues reducing overall effectiveness. Hiring standards have deteriorated as well. While the company aspires to be a leader in its space, it lacks innovation and has instead settled into mediocrity. The culture has gone downhill, small perks have all been taken away.