Many of the truths we cling to depend greatly on our own point of view - Software Developer Ookla Employee Review

1.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

• Used to be a cool little mom & pop shop before all the acquisitions • I met an alchemist here, who supported and helped me learn how to transform lead into gold

Cons

• "Leadership" via fear and public humiliation • I often felt confused, scared, sad, and not a part of "us" while working here due to poor communication and lack of trust + respect (2-ways streets which I also negatively contributed towards) • My best technical "gift" is breaking stuff and failing forward, however, I lacked a sense of psychological safety to do so here • I didn't feel respected nor that folks listened to my proposed alternatives to "business as usual" (and I often couldn't care less for "business as usual")

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Ookla Response
2y
It's evident from your review that you have a deep connection to the roots of our company and remember the days when it felt like a close-knit work culture. We acknowledge that the recent organizational changes have impacted that dynamic and we're committed to understanding and addressing these challenges. Communication, trust, and respect are the cornerstones of a healthy workplace, and it’s clear to us that your experience within our workplace has been affected. We aspire to remain an organization that listens to our employees and maintains honesty and open dialogue as an organization where every voice is not only heard but actively engaged with. Please reach out to the HR team if you’d like to share any further specific feedback or ideas you have on improving this issue. Thank you for sharing your experiences – we remain committed to finding solutions to the issues you’ve brought forward and growing together as a team. Your willingness to offer feedback is imperative to helping us grow and improve, especially during these times of transition.

Explore other reviews about Ookla

5.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Exciting time to be at Ookla. I’m excited to see what this Accenture partnership brings.

Cons

None yet I’ve been here less than a year.

1.0
Jan 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, decent pay and permanent work from home. Work life balance is fine.

Cons

Since the founders were forced out, the new leadership has shown little passion or commitment to the product. Their continued presence appears driven more by personal financial incentives than by long-term vision. Although feedback is routinely collected, it is rarely acted upon, and many internal processes remain broken. Product quality has declined, with frequent issues reducing overall effectiveness. Hiring standards have deteriorated as well. While the company aspires to be a leader in its space, it lacks innovation and has instead settled into mediocrity. The culture has gone downhill, small perks have all been taken away.

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