From Positivity to Toxicity - Anonymous employee Ookla Employee Review

1.0
Aug 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to have good culture and work-life balance.

Cons

Since the major leadership changes in June/July 2023, Ookla's once-positive work culture has drastically eroded, resulting in a disrespectful and toxic environment. The new leadership's failure to grasp the company's legacy and dismissive attitude toward employee ideas have fostered an atmosphere lacking transparency and trust. Employees who were once valued now feel marginalized and disrespected. Regrettably, the current situation raises concerns, and potential candidates should approach with caution.

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Ookla Response
2y
Thanks for sharing your thoughts and feedback with us, it's incredibly important to hear what your experience has been as we continue to navigate the changes that are affecting our company. We understand that the major leadership changes have significantly impacted Ookla’s work culture and it's disheartening to learn that this transition has led to an environment that feels disrespectful and lacks trust. We apologize for any distress or discomfort this has caused you and any of our employees. Your insights about the new leadership's approach and their disconnect from the company's legacy are vital for us to understand the true sentiments of our team. It's clear that there is a gap that needs to be bridged in order to restore the transparency and trust that have been central to our company's values. We assure you that we are dedicated to maintaining the positive work culture that has always defined Ookla -- we're actively working to address these concerns and find ways to support our employees through this process. Please know that your feedback is invaluable to us, and we encourage an ongoing dialogue. We would welcome any additional thoughts as we greatly value the perspectives of our employees, and we take your words seriously. Reach out to the HR team at any time with more feedback or insights.

Explore other reviews about Ookla

5.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Exciting time to be at Ookla. I’m excited to see what this Accenture partnership brings.

Cons

None yet I’ve been here less than a year.

1.0
Jan 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, decent pay and permanent work from home. Work life balance is fine.

Cons

Since the founders were forced out, the new leadership has shown little passion or commitment to the product. Their continued presence appears driven more by personal financial incentives than by long-term vision. Although feedback is routinely collected, it is rarely acted upon, and many internal processes remain broken. Product quality has declined, with frequent issues reducing overall effectiveness. Hiring standards have deteriorated as well. While the company aspires to be a leader in its space, it lacks innovation and has instead settled into mediocrity. The culture has gone downhill, small perks have all been taken away.

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