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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      Sad place to work. - Customer Service Representative OpenTable Employee Review

      1.0
      Mar 24, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work space and snacks. They provide an RTD Eco pass

      Cons

      Disorganized, LOW pay because they re-branded the position as Customer Service Rep instead of Technical Service Rep. This IS a Tech position! Supervisors don't know what they're doing (except two who came from the previous outsourced provider). Incompetent management. UNDER STAFFED!

      Explore other reviews about OpenTable

      5.0
      Jun 10, 2026
      Anonymous freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and team

      Cons

      There is not negative aspects.

      3.0
      Jul 8, 2026
      Restaurant sales and services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Within RSS, I feel that I have lots of autonomy to manage my territory the way I see fit.

      Cons

      Leadership and org changes frequently. People who have been here a very long time seem targeted for layoffs or "reorgs" Not a lot of room for career growth

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