Great product, but no strong leaders left! - Anonymous employee OpenTable Employee Review

3.0
Jan 29, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great products - both for restaurants and diners Good work/life balance

Cons

Lack of clear leadership and direction after Kayak takeover. Morale is extremely low after many beloved OpenTable CxO departures. Alcohol is a key part of the company culture. Drinking should be your thing if you want to be part of the in crowd Middle management is very mediocre. People are promoted primarily based on their relationship with senior management, and not based on their ability to do things. Do not work here if you need any sort of immigration support. They clearly slow down the immigration process to prevent employees on work visas from leaving. Take care to retain employees that actually get stuff done

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5.0
Jun 10, 2026
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Within RSS, I feel that I have lots of autonomy to manage my territory the way I see fit.

Cons

Leadership and org changes frequently. People who have been here a very long time seem targeted for layoffs or "reorgs" Not a lot of room for career growth

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