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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      Fun atmosphere, but... - Customer Service Representative OpenTable Employee Review

      2.0
      Dec 13, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great snacks & close to RTD, I have met some of the best friends I have here.

      Cons

      Extremely difficult to move up or out of support. Pay does not match market wage. Micromanaging. Inflexible attendance policy even with medical verification of illness. Complete lack of diversity in leadership. The values are there but the reality does not match up. Very cliquey and favoritism is apparent. Discouraging

      Explore other reviews about OpenTable

      5.0
      Jun 10, 2026
      Anonymous freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and team

      Cons

      There is not negative aspects.

      3.0
      Jul 8, 2026
      Restaurant sales and services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Within RSS, I feel that I have lots of autonomy to manage my territory the way I see fit.

      Cons

      Leadership and org changes frequently. People who have been here a very long time seem targeted for layoffs or "reorgs" Not a lot of room for career growth

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