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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      My Second Family! - Customer Service Representative (CSR) OpenTable Employee Review

      5.0
      Dec 9, 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can choose from many flexible schedules, and they will work with you if something comes up, or needs to be changed. Great benefits for all! The first place that I have worked for focuses on positivity and mental health. Everyone is supportive, and always ready to help you succeed.

      Cons

      There are a lot of metrics/pillars to hit, and time limits on work done after phone calls. I feel like if there were less, there would be more success and eagerness.

      Explore other reviews about OpenTable

      5.0
      Jun 10, 2026
      Anonymous freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and team

      Cons

      There is not negative aspects.

      3.0
      Jul 8, 2026
      Restaurant sales and services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Within RSS, I feel that I have lots of autonomy to manage my territory the way I see fit.

      Cons

      Leadership and org changes frequently. People who have been here a very long time seem targeted for layoffs or "reorgs" Not a lot of room for career growth

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