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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      Fun culture - Customer Success Specialist OpenTable Employee Review

      4.0
      Jan 12, 2022
      Customer success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun office environment, open floor layout so sitting with management and executives, good pay, decent benefits.

      Cons

      Huge knowledge and process gap between executives and management, and between management and front lines. Hire management external to company - tough transition not typically handled well. Very vanilla in Denver, ifykyk.

      Explore other reviews about OpenTable

      5.0
      Jun 10, 2026
      Anonymous freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and team

      Cons

      There is not negative aspects.

      3.0
      Jul 8, 2026
      Restaurant sales and services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Within RSS, I feel that I have lots of autonomy to manage my territory the way I see fit.

      Cons

      Leadership and org changes frequently. People who have been here a very long time seem targeted for layoffs or "reorgs" Not a lot of room for career growth

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