Doesn’t pay enough for the micromanaging to be worth it - Customer Support Representative OpenTable Employee Review

3.0
Feb 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Mostly kind people working there A good job for those who need a bit more professional experience

Cons

Micromanaged by all managers. Daily schedule was so precise it was hard to adhere to— adherence was also a metric used in assessments. Every action you do is timed and if you’re taking longer than they think you should, they will message you to basically tell you to go faster. It was excessive. Remote for most of the pandemic but forced us to go into office July 2021. Got hired on full time from contract and only got a 50 cent raise. Took on a ton more responsibility and didn’t receive any more compensation.

Explore other reviews about OpenTable

5.0
Jun 10, 2026
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Within RSS, I feel that I have lots of autonomy to manage my territory the way I see fit.

Cons

Leadership and org changes frequently. People who have been here a very long time seem targeted for layoffs or "reorgs" Not a lot of room for career growth

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