Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      My first days at OT - Customer Service Representative (CSR) OpenTable Employee Review

      4.0
      Jun 29, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have learn a lot of new things, ways to service diners in a better way, faster and uncomplicated, but always challenging situations arrive, feel supported by a team of smart professionals

      Cons

      I think on training a lot of this could be show different, with more emphasis on the most commonly reported issues, a lot of issues are just light trained

      Explore other reviews about OpenTable

      5.0
      Jun 10, 2026
      Anonymous freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and team

      Cons

      There is not negative aspects.

      3.0
      Jul 8, 2026
      Restaurant sales and services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Within RSS, I feel that I have lots of autonomy to manage my territory the way I see fit.

      Cons

      Leadership and org changes frequently. People who have been here a very long time seem targeted for layoffs or "reorgs" Not a lot of room for career growth

      See reviews by: Helpful|Rating|Date|All
      Related searches: OpenTable jobs | OpenTable salaries | OpenTable benefits | OpenTable interviews | OpenTable conversations
      OpenTable reviewsOpenTable Customer Service Representative (CSR) reviewsOpenTable review