Good company, but sudden shift to 5 days WFO hurts work-life balance - Principal Cloud Service Manager OpenText Employee Review

3.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive and decent pay compared to the market • Company provides cabs and meals, which is helpful • Work culture is generally professional • Not very rigid about the number of working hours as long as work gets done • Teams and managers are largely supportive, and the work itself is meaningful

Cons

Sudden removal of the hybrid model and shift to 5 days work from office is disappointing • In cities like Hyderabad and Bangalore, daily commuting can easily take 2–3 hours, which is exhausting and unproductive • For roles like Principal Customer Success Manager, most work involves client interactions across regions (calls, emails, Teams meetings) and can be done effectively remotely • The time lost in commuting could be better used for focused work, improving productivity and employee well-being • A full-time office mandate risks pushing away experienced employees who joined appreciating the flexibility and balance offered earlier

Explore other reviews about OpenText

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Very Friendly workplace and good management

Cons

Communication could have been better

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

While they claim to be "pro-employee" they are very much pro-Canadian employee. As long as you are a Canadian, your job should be safe. And US based role is in jeopardy.

Cons

Laying off all Americans. I do not see relevant data on location based statistics for the last 4 rounds of layoffs. The bulk of the "trimming" has been based in US. This is cost savings. Additionally, they post US based jobs for 24 hours then pull those and post H1B notifications that they could not find equivalent US resources and need to outsource for cheaper money.

3
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