A review of Guidance Software (current acquisition) - Anonymous employee OpenText Employee Review

1.0
Jan 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The CEO had great vision at the time but was overshadowed by day to day managements own ideas and implementation - Technology is still great and rock solid - Grand brand awareness from customers and industry experts - Great people in pockets across the company with heavy knowledge and expertise for learning and shadowing (when and if given the opportunity) - Remote employee and no hassle travel booking and reimbursement was great

Cons

- Technology starting to age compared to the industry and market. Keep innovating and they should be able to keep up and maintain share but the look and feel (per customers) is starting to show - No team feel or teammates. It was every person for themselves and saw constant back stabbing within our West territory team. At times even encouraged by management and senior management - Sales leadership was replaced with the prior CEOs buddies that completely changed the engagement and message of the company internally - The West sales team leadership I have never encountered (in my pretty lengthy tech career) a more abusive, hostile and outright nasty environment and self serving mentality with no care of direct reports or any professionalism. Hopefully OpenText addresses based upon prior and current employee feedback and prior HR was not helpful and only encouraged positive reviews on Glassdoor (an actual company initiative at one time).

Explore other reviews about OpenText

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Very Friendly workplace and good management

Cons

Communication could have been better

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

While they claim to be "pro-employee" they are very much pro-Canadian employee. As long as you are a Canadian, your job should be safe. And US based role is in jeopardy.

Cons

Laying off all Americans. I do not see relevant data on location based statistics for the last 4 rounds of layoffs. The bulk of the "trimming" has been based in US. This is cost savings. Additionally, they post US based jobs for 24 hours then pull those and post H1B notifications that they could not find equivalent US resources and need to outsource for cheaper money.

3
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