Steady, easy work, but limited room for growth - IT Service Desk Analyst OpenText Employee Review

3.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

OpenText is a progressive company with strong growth that will not overwork you.

Cons

Limited opportunities for growth - the IT department is very segmented and structured; if you aren't in a role to do more advanced administration, you're not going to learn. Repetitive and unchallenging work.

Explore other reviews about OpenText

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Very Friendly workplace and good management

Cons

Communication could have been better

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

While they claim to be "pro-employee" they are very much pro-Canadian employee. As long as you are a Canadian, your job should be safe. And US based role is in jeopardy.

Cons

Laying off all Americans. I do not see relevant data on location based statistics for the last 4 rounds of layoffs. The bulk of the "trimming" has been based in US. This is cost savings. Additionally, they post US based jobs for 24 hours then pull those and post H1B notifications that they could not find equivalent US resources and need to outsource for cheaper money.

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