Don't Plan On Making $ - Account Executive Mid-Market OpenText Employee Review

2.0
Nov 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues and they provide a computer and monitor.

Cons

No sales tools - Zoominfo, etc. No account list. Salesforce is a dumping ground - expect as many as 5+ duplications with outdated and incorrect information. Everything is done on spreadsheets and up to you to spend your time searching the company. Solution Consultants have little to no technical experience - anyone can be an SC. You support your SC and BDC - you have to find accounts for your BDC and provide a deck to your SC. You will spend 80% of your time searching and vetting accounts, chasing down people and information internally and keeping the deal moving. Everything is about margin - nothing else. OT does not care at all about their customers - just get the deal. No matter the level of management, they will lie to you in the interview and sales process - it happened to me and at least 3 colleagues and it is commonplace in the sales process. Health insurance is okay but vision and dental is terrible - the worst plans; nobody accepts them. Have you ever heard of a company haveing a Sales Kick Off with no salespeople? Yup, not a one - only the management is included. Also, expect to never meet anyone - not your managers or your colleagues - just day after day of pushing you to make your numbers without any tools or support while having the most expensive product and crazy margins. There is a clear divide - people who have been at OT since before it was owned by OT and the revolving door of everyone else that has been hired over the past 1-2 years. That revolving door is throughout every department - try to ask HR a question - nobody knows anything! Salespeople don't stay because it is impossible to make $ and they don't care about you or the customer. BTW, unless you have it in your hiring contract, they will not reimburse you for your office supplies (printer toner, etc)

Explore other reviews about OpenText

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Very Friendly workplace and good management

Cons

Communication could have been better

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

1
See reviews by: Helpful|Rating|Date|All