Barrenechea knows ZIP about Cloud - Anonymous employee OpenText Employee Review

1.0
Sep 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you survive the RIFs and the deplorable conditions, you stand to rise up through the ranks as all the intelligent people leave voluntarily.

Cons

This CEO doesn't know the first thing about running a Cloud or Subscription business. He's got his head stuck in the License model where each sale is over and done with, move on to the next one, and margins are high because all the development work is done and you just bought the company and its legacy products and maintenance revenues. Cloud/Subscription on the other hand, is all about ongoing relationships, which requires more support resources to maintain and grow if you want the dollars to keep coming. Ridiculous penny-pinching leaves support functions understaffed, overwhelmed, and backlogged. Brilliant, Mr. CEO, when you can't even bill your own customers. Sales spends considerable time dealing with such customer problems instead of uh, selling. Ridiculous MICROMANAGEMENT by CEO. All other levels of management are completely un-empowered. Transactions down to the hundreds of dollars require CEO involvement, approvals process takes weeks or months for anything. Existing established and effective processes from acquired companies are layered upon with corporate processes that duplicate and hamper. You RIF your low-performers only to be followed by your top talent walking out when their managers can't get a retention approved in time. BRILLIANT!!!

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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